About the role:

The University of Lancashire wishes to recruit an IT/AV Technician to join our Learning and Information Services team at our Westlakes campus in Cumbria.

The successful candidate will be required to install and maintain a diverse range of IT, audio-visual and specialist resources and facilities across the estate and support other technical teams in the delivery of core teaching activities. The role holder will be required to support staff and students in the implementation and use of a range of learning technologies, including web conferencing activities and event support. 

About you:

The successful candidate will be naturally inquisitive and will possess a range of relevant skills and experience. They will have experience of IT and AV technical support in a customer facing role and of instruction and demonstration of IT and AV equipment, along with good customer service and communication skills, both written and verbal, and the ability to liaise effectively with customers and colleagues.

A Level 3 qualification, such as A Levels or BTEC, or equivalent experiential learning is required for this role. 

Use of AI in applications: We want to understand your genuine interest in the role and artificial intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience and the written elements of your application should accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What we can offer you:

We have a fantastic package of rewards and lifestyle benefits – from an attractive annual leave entitlement to access to a comprehensive employee benefits platform which includes a 24/7 online GP.

Our people are our most important asset. We’ll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you’ll be making a positive difference to other people’s lives. 

About us:

We are proud to be a diverse, multicultural university. We are committed to building a truly inclusive culture where diversity is championed. Applications are particularly welcomed from individuals who will support the diversification within the University and support its development of a culture that is inclusive and welcoming to all.

The University is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our Safeguarding page.

Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level, the University will only ask an applicant to make an application for a DBS check if they are legally entitled to.

Closing Date: 04 Oct 2026

Division: Professional Services

Salary: £26,707 to £29,588 per annum